Dashboard
Month over month (MoM) aggregate performance at a glance
Net Revenue Retention
109%
+1%
Gross Revenue Retention
95%
+0.5%
Customer Churn Rate
4.7%
+0.3%
Customer Health Score
8.2/10
+0.4
Sessions
847
+63
Active Users
1,247
+8%
Customer Satisfaction (CSAT)
4.6/5
+0.2
Net Promoter Score (NPS)
42
+3
Time to Value
12.2d
-1.1d
Pull-through Rate
67%
+4%
System Uptime
99.8%
+0.1%
Avg Response Time
2.3h
-0.4h
Recent Customer Activity
| Time | Customer | Tags | Activity |
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